At GLOBALREACH, we will explain our products to you to make sure you buy the right items and let you examine the goods upon collection.

Under the situation where our product is wrongly purchased, not used and still in working/sellable condition, we can provide full refund within 2 days from the date of collection or exchange of other products at higher value within 2-7 days from the date of collection.

If there is question or doubt, you may e-mail to or contact +65 9734 5688.

All requests for refund and exchange will be reviewed on case-by-case basis and subjected to the company’s approval.